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Exchange services going down seemingly randomly

September 22nd, 2009 admin

One of our customers had been having issues with their Exchange Server 2003 Standard.  The symptom was that their server would stop sending or receiving messages.  After restarting the services, it happened again a day later.  Looking in the log files, the database for exchange had hit its limit of 18GB.  This was very unexpected, as they only had 3 users on their network.  There are two ways to fix this.  One way is simply to increase the storage limit:

http://support.microsoft.com/kb/912375

The other way, which we chose, was to archive the user’s mailbox causing the issue.

In Outlook, choose File->Archive, and follow your nose.  If you are not comfortable doing either of these methods yourself, feel free to contact us and we’ll either help you out, or help you find someone in your local area who can.

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